Help
Q: How do I place an order for custom stickers?
A: Placing an order for custom stickers is easy! Simply visit our website and choose the sticker type, shape, size, and quantity you desire. You can upload your own design or use our online design tool to create one. Once you’re satisfied with your design, add the stickers to your cart, proceed to checkout, and complete the order process. It’s that simple!
Q: What file formats do you accept for artwork?
A: We accept a wide range of file formats for artwork, including JPEG, PNG, PDF, AI, PSD, and EPS. These formats ensure that we can work with various design software and maintain the quality of your artwork during the printing process.
Q: Can I see a proof of my sticker design before placing the order?
A: Yes! We provide a design proof for every order. After you submit your artwork, our team will review it and create a digital proof for your approval. You will receive the proof via email, allowing you to review the design, layout, and other details. Once you’re satisfied, you can give us the go-ahead to proceed with printing.
Q: What is the turnaround time for sticker orders?
A: Our typical turnaround time for sticker orders is [number of days]. However, please note that this is an estimate and can vary depending on factors such as order volume and complexity. We strive to process and ship orders as quickly as possible while ensuring the highest quality standards.
Q: Can I reorder stickers I've previously purchased?
A: Absolutely! We keep your artwork on file, making it easy for you to reorder stickers whenever you need them. Simply contact our customer service team with your previous order details, and we’ll assist you in placing a reorder.
Q: Do you offer bulk discounts for large orders?
A: Yes, we offer bulk discounts for large orders. The specific discount percentage may vary depending on the order quantity and sticker type. To inquire about bulk pricing, please reach out to our customer service team, and they will provide you with the necessary information.
Q: What are your shipping options and costs?
A: We offer various shipping options to accommodate your needs. During the checkout process, you will be able to see the available shipping methods and associated costs. The shipping fees are calculated based on factors such as the weight of the package and the destination address.
Q: What if I'm not satisfied with my sticker order?
A: We strive for customer satisfaction, and if you’re not completely happy with your sticker order, please reach out to our customer service team within [number of days] days of receiving your order. We will work with you to address any concerns and find a solution, which may include reprinting the stickers to meet your expectations.
